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Wild macaques venture from mountains into village cornfields in Hubei Province_我的网站

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一 | 8月25日消息，“AI客服承诺全额赔”“大模型律师包你打赢官司”……面对生成式人工智能的回答，消费者该信几分？近日，中国消费者协会明确指出，人工智能服务并非万能，消费者在使用时务必警惕信息误导，尤其在涉及金钱、合同、维权等关键环节，更不能轻信“一键生成”的结论。当前，以大语言模型为核心的生成式人工智能正快速渗透消费生活，从购物咨询、费率查询到维权建议，AI似乎“有问必答”。但中消协根据舆情监测和全国消协组织受理的投诉情况发现，AI生成内容存在不准确、不严谨、承诺与事实脱节等问题。例如，提供与实际不符的费率信息、作出难以兑现的“兜底式”赔付承诺，或给出片面甚至错误的法律诉讼建议，这些都可能干扰消费者判断，严重时还会造成经济损失。

Wild macaques are seen in a cornfield near a village in Zhangcunping township, Yichang, Central China's Hubei Province, in footage filmed by local residents and included in a report by The Beijing News. Photo: Screenshot from video in a report by The Beijing NewsA troop of wild macaques recently came down from the wooded mountains and entered cornfields in Zhangcunping township, Yichang, Central China's Hubei Province, where they were seen moving among the crops and feeding on corn, according to a report by The Beijing News on Tuesday.
Videos posted online by local residents showed the macaques roaming through the fields, darting between rows of corn and lingering among the crops.
The Zhangcunping township authority said on August 18 that the animals seen in the fields were wild macaques that normally live in the nearby mountains. Local village officials are now assessing the extent of the crop damage caused by the animals.
A township official said it is relatively rare for the macaques to venture so close to residential areas. No injuries have been reported in connection with the incident.
According to the report, farmers whose cornfields were damaged may be eligible for compensation if their crops are covered by insurance.
Local village authorities and police are also expected to work together to drive the macaques away from the area and prevent them from continuing to enter nearby farmland, the report said.
Global Times
。据此前媒体报道，今年5月，有网友在社交平台发文称，“因相信AI给出的机票退改签建议后亏损600元”，相关话题冲上热搜。

二 | 随后涉事平台表示：“该案例相关问题在事发当天已处置。

三 | 平台在涉及金融、退款等场景会有风险提示。” 根据相关舆情和全国消协组织近期接收的相关投诉情况，人工智能服务引发的消费问题，在不同应用场景下具有不同特点。消费者日常接触的人工智能大体可分为两类。 一类是面向公众的通用生成式AI，如各类大模型对话工具。

四 | 它们基于公开数据和训练模型生成回答，并不代表任何特定商家的官方意见。然而，现实中一些消费者在咨询退费、维权路径时，AI却可能“打包票”给出缺乏依据的承诺，或虚构不存在的办案流程、缴存要求。中消协提醒，这类AI内容本质是“参考信息”，绝非合同约定或权威法律意见，消费者必须通过官方渠道、合同文本或监管部门进行二次核实。 另一类是经营者自行部署的AI客服，如电商平台、金融App内的智能助手。它们直接参与商品介绍、费用说明、售后处理等环节，属于经营服务链条的一部分。